Service Center provides four great diagnostic environments on a single USB key, allowing technicians easy access to Windows, Android, ChromeOS and Bootable Diagnostics. Snapshots that provide details of system changes can be included in Service Center's customizable and localized reports (sample report), along with the system serial number, your company logo, and helpful reporting information.

產品特色

• Drive Erase is certified as NIST 800-88r1 Compliant for media sanitization
• The Multipurpose USB Device stores session information, configuration files, customizable reports, system snapshots, your customized links, and other information
• Direct System Information™ architecture gathers information directly from devices, bypassing drivers where possible
• Run direct from DVD or the Multipurpose USB Device with no installation on PC, Mac and ChromeOS systems
• Analyze Windows BSODs to identify the offending device driver
• Ability to run under Windows 10-11, Windows Server 2016-2022, the offline Bootable Diagnostics operating system, Android 6-13, ChromeOS, and Intel-based Macs.
• Bootable Diagnostics support for testing UEFI based systems with support for 64-bit UEFI secure boot systems
• Sessions automatically save system information, test results and system snapshots to the USB Key when testing—or store reports in the cloud using Service Center Remote
• Customizable reports available in English, Danish, Finnish, French, Norwegian, Portuguese and Swedish

產品功能

Shorten Service Delivery Times

• Automated test sequences you can start, then walk away and check real-time status at a glance
• Quick start-up times with no installation requirements (Android devices require temporary installation)
• Fast, accurate diagnostics reduce time to troubleshoot and repair systems
• Drag-and-drop custom test scripts automate testing for common problems and tailor testing to your needs

Increase Profits

• Reliable results in less time, so you can process more systems each day
• Accurate tests increase first-time-fix rates and reduce no-trouble-found (NTF) rates for components in service organizations

Diagnose Unbootable PCs and Mac Systems

• Boot and test from the included DVD or Multipurpose USB Device — even if the installed OS and/or hard drive is dead/non-existent
• Use Bootable Diagnostics to access an offline Linux test environment, complete with proper driver support that helps cover all devices on the system, not only those with UEFI drivers.
• Bootable Diagnostics offline operating system that supports UEFI

Solve Intermittent Problems

• Run system load and parallel tests to stress the system and expose intermittent problems
• Use System Events on PC systems to view when a BSOD occurs and what device and driver caused it

Service Center Kit

This Toolkit Includes:

• All-new sturdier SuperSpeed USB 3.0 Multipurpose USB Device with 16 GB storage containing Windows, Bootable Diagnostics, Chrome OS, and Android diagnostics
• Diagnostics DVD containing Windows, Bootable, Chrome OS and Android diagnostics, and the Multipurpose USB Device Restore Tool
• USB-A to USB-C adapter
• USB-A extension cable
• Optical media for testing CD and DVD capabilities
• Four loopback devices for RJ45, serial, parallel, and audio ports
• PC-Doctor Drive Erase (included with the offline Bootable Diagnostics)
• Comprehensive documentation for advanced product usage
• A professional hard shell case for carrying the kit onsite
• Free cloud reporting with optional remote diagnostics

Service Center Premier Kit

This Toolkit Includes:

• The Service Center Kit, plus
• PCI POST card
• miniPCI POST card
• POST card remote display
• Power supply tester

All PC-Doctor products for Windows operate in all current versions of the Windows operating systems — Windows 7 through Windows 11, Windows Server 2012 - Windows Server 2022, along with Windows PE versions 3.x and above.

PC-Doctor Toolbox for Windows 
Monitoring your PC and Android devices has never been easier.
It's all about having the right tools.
Test and monitor your mobile phones and tablets with the all new Android app! The world's leading hardware diagnostic and system information tool keeps your devices running their best. PC-Doctor Toolbox offers you what PC makers worldwide have relied on for years — our industry standard hardware diagnostics, advanced system information, system history, monitoring tools, and more.

• All NEW look!
• Complete diagnostic refresh!
• Supports Windows 10
• Blue Screen Troubleshooter
• More than 300 hardware tests for all major PC subsystems: storage, audio, graphics, networking, memory, CPU, systemboard, and peripherals
• Detailed system information to give a clear picture of the current configuration
• Comprehensive system history shows changes and events that have occurred
• Status and settings for your backup and security solutions
• Monitoring of Windows updates, system performance, and hardware health
• Links to Windows tools and support resources
• Supports Windows Vista and up
• Supports English, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese

PC-Doctor Factory

PC-Doctor® Factory™ products are the complete diagnostic solution for PC and Android device manufacturers and assemblers, as well as service centers and repair depots. Designed for the rigorous demands of volume manufacturing or service environments, PC-Doctor Factory products streamline processes from incoming inspection to final systems test using industry-leading hardware diagnostics and system information tools. PC-Doctor Factory dramatically improves product quality, and reduces troubleshooting time and repair costs.

PC-Doctor® Network Factory™ converts system testing into a dynamic engine of information sharing. Networking the test and validation process expedites borderless sharing of system information across internal (manufacturing, engineering, supply chain, sales, service, and support) and external (customer, supplier, reseller, and IT service) organizations.

By combining world-class PC-Doctor diagnostics with common industry standards such as an SQL-compliant database, XML, and PHP, PC-Doctor Network Factory offers unmatched flexibility, scalability, sustainability and value.

Preload
Solutions for OEMs.
Leading computer makers have pre-installed over 100 million copies of PC-Doctor for Windows on computer systems worldwide. These OEM solutions are pre-installed on individual systems by manufacturers, resellers, warranty providers and others to create a first line of defense against the unnecessary return of no-trouble-found hardware, reducing support costs and driving aftermarket revenue.