|
|
MySQL Enterprise
Basic
|
MySQL Enterprise
Silver
|
MySQL Enterprise
Gold
|
MySQL Enterprise
Platinum
|
|
Software
|
|
MySQL
Enterprise Server |
Pro
|
Pro
|
Pro
|
Pro
|
|
Monthly Rapid
Updates |
Yes
|
Yes
|
Yes
|
Yes
|
|
Quarterly
Service Packs |
Yes
|
Yes
|
Yes
|
Yes
|
|
Add-on
Options4
|
|
DRBD for
MySQL |
|
|
Option4
|
Option4
|
|
MySQL
Network Monitoring and Advisory Services |
|
Software
Updates Service |
Yes
|
Yes
|
Yes
|
Yes
|
|
Technical
Alerts |
Yes
|
Yes
|
Yes
|
Yes
|
|
Enterprise
Dashboard |
|
Yes
|
Yes
|
Yes
|
|
Notifications
and Alerts |
|
Yes
|
Yes
|
Yes
|
|
Custom
Advisor |
|
Yes
|
Yes
|
Yes
|
|
Administration Advisor |
|
Yes
|
Yes
|
Yes
|
|
Security
Advisor |
|
Yes
|
Yes
|
Yes
|
|
Replication
Advisor |
|
|
Yes
|
Yes
|
|
Memory Usage
Advisor |
|
|
Yes
|
Yes
|
|
Schema
Advisor |
|
|
|
Yes
|
|
Performance
Advisor |
|
|
|
Yes
|
|
Consultative
Support 1
|
|
Remote
Troubleshooting |
|
|
Yes
|
Yes
|
|
Replication
Review |
|
|
Yes
|
Yes
|
|
Query Review
|
|
|
|
Yes
|
|
Schema Review
|
|
|
|
Yes
|
|
Performance
Tuning |
|
|
|
Yes
|
|
Customer Code
Reviews: MySQL Client APIs |
|
|
|
Yes
|
|
Customer Code
Reviews: MySQL User Defined Functions & Server
Extensions |
|
|
|
Yes
|
|
Customer Code
Reviews: MySQL Stored Procedures, Triggers & Functions
|
|
|
|
Yes
|
|
Problem
Resolution Support
|
|
Number of
Incidents |
2
|
Unlimited
|
Unlimited
|
Unlimited
|
|
Web-based
Case Management |
Yes
|
Yes
|
Yes
|
Yes
|
|
Emergency
2 Bug Fix Escalation |
|
|
Yes
|
Yes
|
|
Emergency
2 Hot Fix Build |
|
|
Yes
|
Yes
|
|
Custom Build
|
|
|
|
Option 4
|
|
Self Help
Support
|
|
Knowledge
Base |
Yes
|
Yes
|
Yes
|
Yes
|
|
Lifecycle/EOL
Support
|
|
Active
|
Yes
|
Yes
|
Yes
|
Yes
|
|
Extended
|
|
Yes
|
Yes
|
Yes
|
